Service Warranty Policy
Information regarding warranty coverage for eligible repairs, replacement parts, exclusions, and warranty claims.
Service Warranty Policy
At Frostify Service Center, we aim to provide reliable appliance repair and maintenance services.
Where a warranty is specifically provided for a service or replacement part, the applicable warranty terms will be communicated to the customer before or at the time of service.
Warranty Coverage
Warranty coverage, if applicable, may depend on:
- ✓Type of repair performed
- ✓Part replaced
- ✓Service provided
- ✓Appliance condition
- ✓Date of service
- ✓Specific warranty period communicated to the customer
Warranty Period
The applicable warranty period will be communicated to the customer for the eligible repair service or replacement part.
What May Not Be Covered
- ✓New damage caused after the original service
- ✓Physical damage
- ✓Water or electrical damage occurring after service
- ✓Damage caused by improper use
- ✓Damage caused by external factors
- ✓Problems unrelated to the original repair
- ✓Consumables or parts not covered under the applicable warranty
- ✓Repairs performed by another technician after our service
Warranty Claim Process
If you believe an eligible repair has developed the same issue covered under the applicable warranty, please contact us.
Please provide:
- ✓Customer name
- ✓Service date
- ✓Appliance details
- ✓Service reference number (if available)
- ✓Description of the issue
Important Information
Warranty terms may differ depending on the service performed and replacement parts used.
Customers should always review the warranty terms communicated at the time of service.
Need Warranty Support?
Contact Frostify Service Center with your service date, appliance details, and issue description.